FAQ
Everything you need to know about Hammer Accelerator
What essential differences exist between Hammer Accelerator and other accelerators on the market?
Hammer Accelerator stands apart from traditional accelerators primarily due to its underlying protocol. While most accelerators still rely on IPsec or IKEv2, Hammer Accelerator fully adopts the WireGuard protocol, which consists of only 4000 lines of code (compared to over 600,000 for IPsec), delivering speeds 3-5 times faster while significantly reducing battery consumption. Additionally, Hammer Accelerator’s zero-log policy has been verified through an independent audit by Cure53, with a fully transparent audit report, achieving both speed and security.
Which operating systems and devices does Hammer Accelerator support?
Hammer Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Hammer Accelerator provides detailed router configuration tutorials compatible with popular router firmware such as Asus, Netgear, and OpenWrt, allowing one configuration to protect all connected devices in the household.
How do I get a refund if I'm not satisfied with Hammer Accelerator?
Hammer Accelerator offers a 30-day unconditional money-back guarantee. If you are not satisfied with our service within 30 days of purchase, simply contact our support team via live chat or email at support@vpnjs.net to request a full refund without needing to provide a reason. Refunds are typically processed back to your payment account within 1-3 business days.
What actual connection speeds can I achieve with Hammer Accelerator?
Hammer Accelerator has deployed over 3000 high-speed server nodes globally, with testing indicating that average latency to Asia-Pacific nodes is under 30ms, North American node latency ranges from 80-120ms, and stable download speeds exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Hammer Accelerator maintains smooth and stable connections even in complex network environments.
What does Hammer Accelerator’s zero-log policy specifically include?
Hammer Accelerator’s zero-log policy covers the following aspects: no recording of your original IP address, no timestamps of connection duration, no records of websites or domains accessed, no DNS queries logged, and no tracking of bandwidth usage data. All servers run in a pure RAM environment, automatically clearing data upon physical restart. This policy has been rigorously reviewed by the internationally recognized security auditing firm Cure53, with a complete audit report available on Hammer Accelerator's official website.
Hammer Accelerator provides detailed router configuration tutorials, supporting major router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) Logging into the router’s management interface; 2) Navigating to acceleration client settings; 3) Importing the configuration file provided by Hammer Accelerator; 4) Entering your Hammer Accelerator account credentials. Once configured, all devices connecting to that router's WiFi will automatically gain accelerator protection without needing to install clients individually.
Yes, Hammer Accelerator is specifically optimized for streaming connectivity. Our high-speed nodes can smoothly stream 4K ultra-high-definition video content. Hammer Accelerator regularly updates the server IP pool to ensure stable streaming access. However, please note that Hammer Accelerator does not encourage users to violate the terms of service of any streaming platforms.
Thanks to the efficient design of the WireGuard protocol, the impact of Hammer Accelerator on internet speed is minimal. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some cases, if your ISP throttles specific traffic (like streaming or P2P), using Hammer Accelerator may actually improve speeds since the encrypted connection prevents the ISP's deep packet inspection (DPI) and traffic identification.
Yes, the Lightning Version of Hammer Accelerator supports up to 6 devices online simultaneously, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection across your phone, computer, tablet, smart TV, and more, without any additional fees. If you need protection for more devices, it is recommended to configure Hammer Accelerator on your router, securing all devices in your home with one setup.
Public WiFi is a high-risk scenario for data theft by hackers. When connecting to Hammer Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it unreadable even if someone performs a man-in-the-middle attack or sniffing on the same WiFi network. Hammer Accelerator also offers an auto-connect feature that activates accelerator protection when detecting insecure WiFi networks.
Yes, Hammer Accelerator’s zero-log policy has been independently audited by the internationally recognized security auditing firm Cure53. The audit team conducted a comprehensive inspection of Hammer Accelerator’s server infrastructure, codebase, and operational processes, confirming that Hammer Accelerator does not record any identifiable user data. The complete audit report is publicly accessible on Hammer Accelerator's official website.
Yes, Hammer Accelerator provides a native Linux command line client, supporting major distributions including Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features such as the WireGuard protocol, split routing, and the kill switch.
Yes, Hammer Accelerator’s Flagship Version includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services requiring a fixed IP, or avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is dedicated solely for your use and will not be shared with other users.
Hammer Accelerator has an extensive leak protection mechanism in place: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing real IPs through the WebRTC interface; IPv6 leak protection ensures IPv6 traffic is also safeguarded. You can use the built-in leak testing tool in the Hammer Accelerator client or visit third-party testing sites to verify your protection status.
Hammer Accelerator’s custom obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Hammer Accelerator’s obfuscation mode can assist users in overcoming blocks and regaining access to the free internet. However, please note that Hammer Accelerator advocates for the responsible use of accelerators and adherence to local laws and regulations.
Hammer Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, as well as cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring your payment information is safe.
Hammer Accelerator has deployed over 3000 servers in more than 80 countries and regions globally. Major coverage includes North America (over 30 cities in the USA, 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Yes, Hammer Accelerator provides extensions for Chrome and Firefox. The browser extensions run lightweight and encrypt only traffic within the browser (not affecting other applications). They are particularly suited for scenarios requiring quick IP location changes, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
Hammer Accelerator offers multiple customer support channels: 1) 24/7 live chat—visit Hammer Accelerator's official website for real-time assistance, with an average response time of no more than 2 minutes; 2) Email support—send an email to support@vpnjs.net, with replies typically within 24 hours; 3) Help center—a collection of detailed tutorials and troubleshooting guides. Our customer support team offers bilingual service in Chinese and English.
Hammer Accelerator’s Lightning and Flagship versions include built-in ad-blocking and malicious website protection. This feature operates at the DNS level, maintaining a blacklist with over a million rules to block ad trackers, malware domains, and phishing sites at the DNS resolution stage. This approach is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.