Global Data Center Partnership Network
Hammer Accelerator has established partnerships with top global data center operators such as Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, network, and cooling systems.
Localized Service Teams
Hammer Accelerator’s customer service and technical support teams are spread across multiple time zones, providing multilingual services in Chinese, English, Japanese, and more. Users in different regions receive timely localized support. Our average ticket resolution time is 4 hours, and customer satisfaction remains above 96%.
Compliance and Data Sovereignty
Hammer Accelerator operates in jurisdictions that are friendly to privacy, not subject to the Five Eyes/Nine Eyes/Fourteen Eyes alliances. We strictly adhere to international data protection regulations such as GDPR, ensuring the highest standard of legal protection for user data. Users can exercise their rights to access, modify, and delete data at any time.
Social Responsibility and a fast, private internet
Hammer Accelerator actively participates in charitable activities that promote a fast, private internet globally. We provide free acceleration accounts for non-profit organizations and journalists to support freedom of speech and information transparency. Hammer Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to building a safer and freer internet.